With increasing competition in the retail industry, the margin of error for retailers have reduced to zero. Employees and technology are the building blocks of a successfully managed and geographically distributed retail organization with thousands of stores and employees.
Key workforce related challenge for the retail industry is as following:

  • Seamless connectivity and integration between the distributed locations
  • Enforcement of centralized and decentralized Labour policies, especially related to absenteeism, scheduling, exceptions and time management.
  • Communication and reach to all the employees.
  • KPI and Compliance visibility
  • Employee data distributed between multiple systems. Lack of seamless integration between various systems.
  • Control on workforce related Budgets

360TNA can assist their retail clients by improving workforce efficiencies and increase customer satisfaction levels at the stores. Some of the key features are:

Improve forecasting

Forecasting functionality allows to allocate resources based on the demand. Forecasting is usually done based on the revenue trend or footfall trend of the stores. Further, 360TNA provides multiple ways to create accurate schedules and eliminate overscheduling.

Control Labour costs

Integration with Budget module and enforcement of approval flow minimize costly overpayments and reduces administrative errors

Monitor productivity

Keep track of planned and unplanned absences, tardiness and time abuses.

Improve scheduling

Use skill and designation based scheduling.

Policy Enforcement

Ensure centralized and decentralized policy enforcement.

Control fraudulent time practices

Eliminate buddy punching and other time abuses with biometric clocking options. Integrate seamlessly with existing and new biometric and other employee data capturing devices.

Manage Leave and

Track and enforce employee attendance, reduce absenteeism, and improve productivity. Ensure all shifts are covered, reduce overtime expenditures, and keep track of absence habits that go against company policy.

Cut down on time and errors associated with manual systems

360TNA automatically links to payroll, financial, human resources systems.

Keep track of sales

Link the system to your Employee Point of Sale system to track performance and productivity.

Report on trends

Access real-time data so you can view and report on overtime, absences, and other issues related to cost and productivity. Use the data to make decisions affecting organizational strategy and goals.

Manage entitlements and accruals

Both managers and employees can view and manage leave, overtime, exceptions directly through the system. The requests go through an Approval Workflow system. These features are available on the mobility also. Ideal for employees with no access to IT systems.

Improve employee safety

Fire evacuation functions ensure that the whereabouts of all employees are recorded, so that emergency personnel can ensure they are evacuated in the case of a fire or other emergency.

Facilitate reporting on trends

Fire evacuation functions ensure that the whereabouts of all employees are recorded, so that emergency personnel can ensure they are evacuated in the case of a fire or other emergency.

Safeguard your organization against going over budget

Preventative alert tools notify you via email if scheduled hours over budget, before hours are worked.