ProVita NMC – Case Study

Challenges

• As part of their operational requirements, NMC ProVita had to manage gender-specific staffing, especially in healthcare settings where certain roles or areas had to adhere to gender-specific guidelines. This added a layer of complexity to scheduling and attendance management, making it challenging to ensure proper staffing while complying with these sensitive requirements.
• NMC ProVita’s workforce was highly specialized, with roles requiring specific skills, such as doctors, nurses, and therapists. Managing attendance for a diverse, skill-based team was complex, as different shifts and roles required careful allocation of staff to meet the needs of patients. Tracking the qualifications and specific skills needed for each shift manually made it difficult to ensure that the right personnel were available when needed.
• The company operated across a range of shifts to accommodate 24/7 healthcare services, including day, night, and rotating shifts. With multiple distinct shifts across different departments, managing employee attendance was a complex task. Without an automated system, tracking who was working which shift, including overtime and weekend work posed
  as a challenge

Solution

These challenges made it clear that an integrated solution was necessary, which is where the implementation of 360TNA’s attendance management system came into play.

• 360TNA offered customizable scheduling options that allowed NMC ProVita to manage gender-specific staffing needs effectively. The system’s flexibility enabled HR teams to assign employees to shifts according to gender requirements, ensuring compliance with both legal and operational guidelines.
• The 360TNA system included skill-based scheduling features, which allowed NMC ProVita to assign employees with the right qualifications to the appropriate shifts. The system tracked employee skills and certifications, ensuring that only qualified staff were scheduled for specialized roles such as medical professionals, nurses, and therapists.
• 360TNA seamlessly integrated with NMC ProVita’s existing biometric systems (TBS) and HRMS – Oracle Fusion, ensuring smooth data synchronization. This integration allowed for real-time attendance tracking, eliminating the need for manual reconciliation and streamlined their payroll processing.
• NMC ProVita’s complex shift structure, with multiple different shifts, was made much more manageable with 360TNA’s scheduling tools. The system automatically suggested employees to shifts, accounting for varying working hours, overtime, and weekend work.