Isuzu – Case Study

Isuzu Motors is a global leader in the automotive and transportation industry, specializing in the design, manufacture, and distribution of commercial vehicles and diesel engines. With a workforce of over 37,000 employees worldwide, Isuzu is dedicated to delivering robust and reliable solutions tailored to diverse industrial needs. The company’s unwavering commitment to innovation and sustainability has positioned it as a trusted partner across multiple sectors, from logistics and construction to energy and agriculture.

About the Company

Isuzu Motors is a global leader in the automotive and transportation industry, specializing in the design, manufacture, and distribution of commercial vehicles and diesel engines. With a workforce of over 37,000 employees worldwide, Isuzu is dedicated to delivering robust and reliable solutions tailored to diverse industrial needs. The company’s unwavering commitment to innovation and sustainability has positioned it as a trusted partner across multiple sectors, from logistics and construction to energy and agriculture.

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Challenges

Isuzu, as a global automotive manufacturer, faced several challenges, especially in managing production lines and field operations:

  • Coordinating employee shifts across multiple production lines and facilities was a logistical challenge. Misaligned schedules often resulted in downtime or understaffed production areas, affecting operational efficiency.
  • Tracking attendance for field-based employees, including sales and service teams, was difficult due to the lack of a centralized system. Manual reporting often led to inaccuracies and delays.
  • High demands in production frequently required overtime, but manual tracking of extra hours led to errors in payroll processing and compliance issues with labor laws.
  • Sudden absenteeism was difficult to address, causing disruption in critical operations. Leave approvals were not standardized, leading to inconsistencies in workforce availability.
  • Different locations used different methods for managing attendance, making it hard to maintain unified reporting and analysis across the organization.

Solution

360TNA provided Isuzu with a robust and automated attendance management system tailored to address its operational needs:

  • Shift scheduling ensured seamless coordination across production lines and facilities. Managers could allocate resources efficiently, reducing downtime and ensuring balanced workloads.
  • The system offered Geo location attendance tracking for field staff, allowing real-time updates on employee check-ins and activity logs. This eliminated inaccuracies in attendance reporting.
  • Transparent overtime tracking helped manage additional work hours more effectively, ensuring fair compensation while maintaining compliance with labor regulations.
  • The centralized platform consolidated attendance data from all locations, enabling unified reporting and better decision-making for workforce planning.

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Impact

The implementation of 360TNA transformed Isuzu’s workforce management, resulting in increased efficiency and accuracy. Shift scheduling reduced downtime in production. With clear tracking of overtime and payroll accuracy improved, compliance risks were significantly reduced as well. Unified reporting provided management with insights to make better workforce decisions across
all locations.

Overall, 360TNA helped Isuzu streamline its workforce processes, ensuring that the right people were in the right places at the right time, contributing to smoother operations and greater employee satisfaction.