Toyota – Case Study

Toyota Iraq, founded in 2016, is the official distributor of Toyota, Lexus, and Hino vehicles in Iraq. Operating from its headquarters in Erbil, the company offers a range of automotive products and services tailored to the Iraqi market. Toyota Iraq is more than just a distributor—it’s a partner to its customers, offering not only exceptional cars but also top-notch aftersales care. Driven by a commitment to quality and customer satisfaction, Toyota Iraq is shaping the future of the automotive scene.

Industry

Automotive

Employees

250-300

City

Iraq

Existing Systems

Sage300 people

About the Company

Challenges

Toyota Iraq faced several challenges in managing employee attendance, which required a system capable of handling diverse and complex scenarios:

During the holy month of Ramadan, Toyota Iraq had to adjust working hours to accommodate fasting schedules. Employees worked reduced hours, and the company needed a solution that could easily track and manage these temporary shift changes without affecting payroll accuracy.
Toyota Iraq used biometric systems, like fingerprint scanners, to track employee time, but their old attendance system had trouble working with these devices. This meant HR had to manually check and match the biometric data with the attendance records, which often caused delays and mistakes.
The automotive industry specially distribution often requires complex scheduling including night shift.
With the constantly evolving labor laws in Iraq, Toyota Iraq needed a flexible system to ensure that attendance management adhered to legal requirements, including maximum working hours, overtime pay, and rest periods.

Solution

To address these challenges, 360TNA, a comprehensive and flexible attendance management solution was implemented that provided the following key features:

The system integrated smoothly with the existing biometric devices, ensuring that employee check-in and check-out data were accurately captured and synchronized with attendance records in real time.
360TNA enabled automated shift scheduling, reducing manual effort and ensuring accurate tracking of varied shift patterns, including night shifts, weekend work, and overtime. The system also allowed for easy modification of schedules based on business needs.
360TNA allowed Toyota Iraq to easily manage Ramadan shifts, adjusting working hours for the month and ensuring that employees attendance records were accurate despite the schedule changes.
The intuitive interface of 360TNA made it easy for HR teams to use the system, reducing the training time for new staff and increasing operational efficiency.
The system provided built-in compliance features that automatically calculated working hours, overtime, and rest periods in accordance with local labor laws. It also generated comprehensive reports, making it easier for HR to monitor compliance and manage labor costs.

Impact

360TNA has helped the company tackle various attendance challenges, making the process smoother and more reliable. With its flexibility, the system can easily adjust to different shift patterns and special schedules, like during Ramadan. The automation of attendance tracking has cut down on manual work, reducing errors and saving valuable time. This has allowed the HR team to focus on more important tasks rather than dealing with administrative issues.

The system also ensures that payroll is accurate, which boosts employee satisfaction and trust. With everything running efficiently, Toyota Iraq has seen a noticeable improvement in overall productivity. The system’s ability to keep the company compliant with local labor laws has minimized the risk of legal issues, making it easier for Toyota Iraq to focus on growing and succeeding in the competitive automotive market.